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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Manage one's own learning
   • Consider and articulate personal goals or vision
   • Identify opportunities for learning new ideas and techniques in relation to personal goals
   • Recognise personal learning needs and skill gaps
   • Identify opportunities for skill development activities in consultation with relevant persons
   • Access and apply learning tools and practices to job
   • Take advantage of on-job and off-job learning opportunities
2. Adapt to and demonstrate appropriate work practices
   • Identify and interpret work requirements with advice from appropriate persons
   • Follow enterprise work health and safety policies
   • Observe appropriate dress and behaviour
   • Identify and achieve a work and personal priorities balance
   • Apply time management strategies to work duties
   • Tailor interaction with others to take into account different backgrounds, cultures and languages
3. Work within organisational requirements
   • Identify organisational requirements and key activities of the workplace
   • Identify and apply relevant workplace policies and guidelines to work undertaken
   • Interpret organisational values and cultural norms
   • Discuss and clarify uncertainties with key personnel
4. Identify sectors of the industry
   • Identify main sectors of the targeted industry, their key activities and the way in which they interrelate
   • Clarify roles and responsibilities of targeted industry
   • Identify key organisations representing industry and their roles
   • Identify current issues or events affecting the industry
5. Identify industry sector products and services
   • Identify products provided by the industry sector
   • Identify services provided by the industry sector
   • Identify service standards in the industry sector
   • Clarify industry quality standards for products and services

Range Statement

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Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

identify learning opportunities which support personal goals or vision

recognise and take advantage of learning opportunities in the workplace

adapt to and apply workplace procedures and practices

complete work tasks according to workplace requirements, standards and applicable regulations

identify and interpret information on sectors in the targeted industry

identify and interpret information on the range of products and services produced by the targeted industry

recognise and adapt to cultural differences in the workplace

discuss work concerns and questions with supervisor or key personnel

complete work with required attention to detail without damage to goods, equipment or personnel

follow industry and enterprise work health and safety policies

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Knowledge Evidence

The candidate must demonstrate knowledge of:

current events, activities, products and services of the targeted industry

workplace policies, procedures and guidelines

time-management strategies

appropriate workplace protocols

workplace equipment, tools and other technologies used in the targeted industry, and where and how to obtain information and instructions on their safe use and basic care and servicing

sources of information on the industry sector and skills development activities

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